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Thread: Where is Ivan?

Created on: 07/16/18 03:40 PM

Replies: 11

extrapolator


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Location: N Cent FL

Joined: 08/11/14

Posts: 1824

Where is Ivan?
07/16/18 3:40 PM

Hey Ivan ... I've decided to get my ECU flashed ('13 ZX14R with Muzzy black stainless slipons). Going down your list of flash features (Ivan's list), just wondering if I can opt-out of a couple of them?

2) Raise rev-limit 500 rpm (11,500) I don't need that. I'm mostly looking to smooth out the throttle response and maximize low end power. I'd actually rather the bike stopped me at 11,000 so I don't have to look at it or think about it.

6) ECU remembers last traction control setting - so you don't have to mess with it every time you start the bike. I would actually prefer the bike to stay stock in this regard. I don't mind having to manually turn off traction control each time. But if this is a problem for you to not do, that's OK. Now I would like the ability to change the TC setting on the fly. I dunno if your flash allows this.

All the rest are great.

I know you prefer to talk rather than email, but I'm at work all day and can't easily call.



=x+rap01a+0r

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Rook


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Joined: 03/28/09

Posts: 20589

RE: Where is Ivan?
07/16/18 7:33 PM

I'm sure it's possible to retain the stock rev limit. You're hoping to add TC features the ECU doesn't do stock so I think that will be impossible.



'08 MIDNIGHT SAPPHIRE BLUE Now Deceased

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piken


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Location: Phoenix, AZ

Joined: 08/27/15

Posts: 665

RE: Where is Ivan?
07/16/18 8:49 PM

I've only ever been able to reach Ivan by phone. Always willing to
take his time and thoroughly answer questions too.

I have the Schnitz flash and yes, it does change the TC features.

Maybe just confused here on what TC features.

Before flash, if you turned off TC the bike would return to
TC 1 after turning bike off and back on. After flash retains setting
Turn TC off and after restarting bike, TC still off.

Before flash you could not change TC setting while riding.
After flash you can change TC on the fly.

Send ECU to Ivan and write out what you would like on the order form.
If he can do it he will, if not then he won't. Either way
are you going to send it in anyway? Or is anyone of those a deal killer?


* Last updated by: piken on 7/16/2018 @ 8:50 PM *

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extrapolator


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Location: N Cent FL

Joined: 08/11/14

Posts: 1824

RE: Where is Ivan?
07/16/18 9:37 PM

Maybe just confused here on what TC features.

Before flash, if you turned off TC the bike would return to
TC 1 after turning bike off and back on. After flash retains setting
Turn TC off and after restarting bike, TC still off.

Before flash you could not change TC setting while riding.
After flash you can change TC on the fly.

Exactly right. I just want my TC to continue resetting as it does now.

Send ECU to Ivan and write out what you would like on the order form.
If he can do it he will, if not then he won't. Either way
are you going to send it in anyway? Or is anyone of those a deal killer?

No, neither is a deal killer. But, I would also like to know the price, before sending of course.



=x+rap01a+0r

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extrapolator


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Location: N Cent FL

Joined: 08/11/14

Posts: 1824

RE: Where is Ivan?
07/18/18 10:09 AM

This is my 32nd year as a full time office worker, so I was around as email began, and ever since, and I've grown to believe that vendors who refuse to email, well it's definitely not a positive thing. Ivan may very well be a fantastic, upstanding guy and good at what he does, but when there's a no-email policy it makes me believe they either don't want to put things in writing, or they are so unbelievably busy they don't have the time for it ... i.e. so busy I'm less likely to receive good service ... or they're such a small organization that they can't bother to have somebody respond to emails (ie fly-by-night ... yes I know Ivan's been around a while) or they're an aggressive salesperson who doesn't want to 'waste' their time emailing when they could be using their salesmanship on me with their voice.

I am the exact opposite: I much prefer emails: For the primary fact that everything is in writing. I don't have to remember what was said or take notes the whole time. I can reread as many times as I want until I've digested it. I can reread weeks/months/years later if needed (I have decades of emails). As to writing emails, well it gives me the chance to state my point exactly as I want before hitting send. It also gives me a good chance at being able to re-contact them, or re-order, or whatever.

Also for the vendor, emails give them a great chance to broadcast their logo and message.

Again, Ivan may be outstanding ... but at this point I will probably get my flash done by a place I can email with, or at least simply pay online without the need for a phone interaction ... perhaps Guhl.

I'm not trying to bash Ivan at all here. I'm just saying not emailing is really behind times and sends a bad message, or maybe no message at all.



=x+rap01a+0r

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extrapolator


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Location: N Cent FL

Joined: 08/11/14

Posts: 1824

RE: Where is Ivan?
07/18/18 10:49 AM

OK, just decided to go with Schnitz. I've read their website several times, and they're as convincing as anybody else.

Plus, I just emailed them and they responded literally within 1 minute. I don't even expect that, but that's good.



=x+rap01a+0r

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piken


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Location: Phoenix, AZ

Joined: 08/27/15

Posts: 665

RE: Where is Ivan?
07/18/18 10:50 AM

People have complained for a long time about Ivan not
emailing or having a eCommerce site.

Is it really that "hard" to pick up the phone and call him?

You have spent far more time posting then it would of taken
to just dial the phone.

Have you ever talked to Ivan?

He's great to talk to and definitely worth the time to have
a chat with.

That's how he does business and as such, yes, you can always
use someone else.

I for one don't have a problem tapping a few digits on my phone.

You may not be bashing Ivan, but you are definitely whining about it.

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extrapolator


extrapolator's Gravatar

Location: N Cent FL

Joined: 08/11/14

Posts: 1824

RE: Where is Ivan?
07/18/18 3:31 PM

There are plenty of flash choices. I was gonna go with Ivan's, he didn't make it easy enough, so I went with another. I don't feel like I lost anything, so nothing to whine about. Was just trying to offer my opinion, feedback, in case he reads this. Of course now I know I didn't really need to since as you say others have already told him. I probably shoulda realized that.



=x+rap01a+0r

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chrly


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Joined: 07/10/15

Posts: 1363

RE: Where is Ivan?
07/18/18 5:07 PM

Just my .02 But for what it is worth, the older I get, the more important written messages become..I am a sub contractor and communications are at the text stage with 99% of the people I deal with..so I will throw my support in for extrapolators' opinion on the subject.
I also went with Schnitz and have been surprised at their communication..good service too...Sent my ecu to them from California on a Thursday and it was in my mailbox the following Tuesday ....

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piken


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Location: Phoenix, AZ

Joined: 08/27/15

Posts: 665

RE: Where is Ivan?
07/18/18 5:30 PM

The nice thing about "personal contact" with someone like Ivan
is he is extremely knowledgeable about these bikes and he will
take the time to explain and "ask you" questions that you didn't even think
of asking. Something that will not happen in a email. Every time I've got off
the phone with him I've learned something new.

Don't get me wrong, love email, texting and I run a eCommerce site for my living.

In todays world most of the time if you call you get someone in India or
some smuck that doesn't know anything anyway.

In the "old" days pre internet when you called for customer support on a
piece of IT hardware for example, you actually spoke to the engineer that designed the product
and was great talking to someone that knew what they where talking about. Very few places left.

"Just saying" you can learn a lot by actually talking to someone for a couple of minutes.

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extrapolator


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Location: N Cent FL

Joined: 08/11/14

Posts: 1824

RE: Where is Ivan?
07/18/18 8:02 PM

chrly - Besides Schnitz's stated benefits, did it smooth out your throttle response? I realized after pulling the trigger that their site doesn't claim that, and that's one of the things I was wanting to flash for. My bike's off throttle > on throttle is herky jerkier than I like. Not terrible, but could definitely be smoother.



=x+rap01a+0r

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piken


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Location: Phoenix, AZ

Joined: 08/27/15

Posts: 665

RE: Where is Ivan?
07/18/18 9:53 PM

communications are at the text stage with 99% of the people I deal with.

I think you need to send him a text.......

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