I hate to say it, but I have become the latest Jeffo victim.

For those of you who are not aware Jeffo is a tuner who provides an "in-between" map. It's not an off the shelf map, but it's not exactly a custom map either (regardless of what he tells you). You send him a tiny bit of information;

Bike Year:
Bike Make:
Bike Model:
EFI Tuning Device Type:
Exhaust System:
Air Filter:
Operating Elevation in feet:
Operating Air Temp in degrees F:

and he claims to make the perfect tune for your exact situation. How he does that without the bike is a very controversial subject on many of the ZX-14 sites, but the jist is that it's slightly better than an off the shelf map - but not by much. I decided I wanted to give him a try since it's about 1/6th of the price of a local tune. I have been running his map for over a year, and I'm fairly happy with it. It runs a bit warm, but it's not horrible.

I just picked up a PC5 to replace my PC3 for a smoking deal and jumped on it. I wasn't worried about the new tune since Jeffo lists this on his site;

Free Map Support
We provide our customers with ongoing support and will provide you with updated maps if you make future modifications to your bike.

Customer Satisfaction Commitment
F.A.I.C. is completely focused on customer satisfaction. It is our number one objective. We stand behind our EFI tuning services and we are here to assist you in reaching your performanance and rideability goals. We are avid riders too, and we enjoy working with our customers to help them get the most from their EFI systems. Refund Policy

I emailed him today (since my PC5 was shipped and on it's way) and I was pretty excited :mrgreen:

I was VERY surprised when my phone rang 20 minutes later (at 1:51pm for those of you watching time stamps). He said he had a few questions, and I had no problem with that. Then things changed a bit. He started asking my why I would purchase a PC5; he wanted to know what I paid for it, where I got it, etc.. and continued to tell me that it was a mistake. I brushed it off and told him I had already purchased it and wasn't planning to return it. I thought that would be the end of that conversation and that we would proceed from there. I was wrong.

He then spent the next 10 minutes telling me about how PC screwed everyone by adding a column (I see that as a benefit) at 15% and that he would have to build me a brand new map. I assumed he was doing this so that I would appreciate his work more (building value in your services is not a bad thing), then he started telling me about how he was raising his prices. That's when I knew he wasn't building value anymore. He told me that I would have to pay for a new map since I changed the Power Commander on my bike.

I asked him about the FREE MAP SUPPORT (quoted above, and highlighted in the screen shot below) and he proceeded to tell me that it didn't apply because I changed my "EFI system". I tried talking to him, and it didn't go well. He told me that regardless of what the site says (he also said that he would change it on the site) he would NOT be providing me the free map support.

So now I'm SOL apparently :-(

So I just downloaded the software for the PCV. This guy is a piece of work. He wanted me to pay for a new map for him to click File-> Import PC3USB Map

That's literally all it took. It even filled in the 15% column he was complaining about!

[Image of proprietary map removed by forum administrator.]

* Last updated by: bgordon on 6/20/2014 @ 4:26 PM *

In-between-maps?

You must have caught him "in-between-meals"

http://pitweston.com/wp-content/uploads/2011/01/Computer-Guy-350x350.jpg

Let me turn on the jaw accelerator pump for you and you import your old map [you think I made but] I got it off of pwrcomd'ers site where you coulda saved 50 bucks... When I chewed...Ring-Ring! 5 Pizzas for 10 bucks each is here... Let me put you on hold (that thought).

Piece of work? How about a piece of pie?

At least your engine didnt make a snack out of its own piston crowns. Ive read these maps run the AFR into the 18s under the right conditions.

You should post something in the "Products and Providers" thread.

OK... ignore that. I linked into this without looking to see where it was threaded.

Mea culpa.

* Last updated by: hagrid on 2/27/2014 @ 8:34 PM *

...these maps run the AFR into the 18s...

Jeffo strikes again.....

Actually he did you a favor, last time Jeffo "tuned" a PC5 for Monster14 it turned into a flamethrower and fouled out his spark plugs. 18 to 1 AFR huh.....no thank you!